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Terms and Conditions
1. Acceptance of Terms
By accessing or using Our [TridentAI] ("we," "us," "our") services through our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

2. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. It is your responsibility to review these terms regularly. Continued use of our services after changes are posted constitutes your acceptance of the updated terms.

3. Use of Our Services
You must be at least 18 years old to use our services.
You agree to use our website and services only for lawful purposes and in accordance with these Terms and Conditions.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
4. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy (https://drive.google.com/file/d/1GTV4FxTf94tq2_wzvAAq0wC1XoLiJwpK/view?usp=sharing ) to understand how we collect, use, and protect your personal data. By using our services, you consent to our collection and use of your information as described in our Privacy Policy.

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All content, trademarks, and other intellectual property on our website are owned by or licensed to us. You may not reproduce, distribute, or otherwise use any content without our express written permission.
You retain ownership of any content you submit to us but grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, and display such content.
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You agree not to:

Engage in any activity that disrupts or interferes with our website or services.
Use our services to transmit any harmful, offensive, or illegal content.
Attempt to gain unauthorized access to our systems or other users' accounts.
8. Links to Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these sites. Accessing linked sites is at your own risk.

9. Disclaimer of Warranties
Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied.
We do not warrant that our services will be uninterrupted, secure, or free from errors or viruses.
10. Limitation of Liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our services.
Our total liability for any claims related to our services is limited to the amount you paid us, if any, in the past twelve months.
11. Indemnification
You agree to indemnify, defend, and hold harmless [TridentAI], its affiliates, and its employees from any claims, liabilities, damages, or expenses arising from your use of our services or violation of these Terms and Conditions.

12. Termination
We reserve the right to suspend or terminate your access to our services at any time, should terms of use be breached.
TridentAI

TridentAI

Empower Your Business

Discover the power of AI automation and chatbot solutions tailored for businesses in South Africa, in your customer's language.

Our Solutions

Unlock your business's potential with our advanced AI-driven solutions.
Tailored for South African businesses

1

Business Automation

Streamline your business processes and improve efficiency with our AI-driven automation solutions. 

2

Chatbot Solutions

Engage with your customers in their preferred languages 24/7 and improve the customer journey and satisfaction with our intelligent chatbot services.

3

Local Expertise

We have insights on the unique challenges and opportunities of the South African market, enabling us to provide tailored solutions for local businesses in all official South African languages.

4

Live Chat Agent Support

Provide comprehensive customer support with our team of live chat agent

Expertise you can trust in a language your customers trust.

Sign up for a free consultation/demo and discover how our solutions can benefit your business. 


Transform your business with our AI-driven automation services. Improve efficiency, save time, and reduce costs.

- Bill payments management & inquiries
- AI-powered Data analytics & insights
- Faster internal processes
- Customer onboarding
- Sales and lead generation
- Policy/service renewals & notifications
- Documents collection and verification
- Order/claims processing
- Real-time process tracking & updates
- Scalability


about

Chatbot Solutions

- Improves Response time efficiency
- 24/7 engagement with customers.
- Customer support and assistance.
- Multilingual customer support.
- Chatbots tailor-made for your industry.
- Technical support.
- Dispute resolution.
- Consistency in answers.
- Personalization.
- escalation to human agents.
- Customer bookings.


about

Our Chatbot Pricing

Trial version

$0

  • Email Support

  • Help Center Access

  • 24/7 Support

Sign up free for a 14 day trial

Basic

$59/month

  • AI Automation

  • Chatbot Integration

  • Email Support

Get Started

Premium

$99/month

  • AI Process Automation

  • Chatbot Integration

  • 24/7 Support

  • Chat agents sourcing

  • Help Center Access

  • Real time data analytics

Upgrade Now

The impact of AI automation and chatbots.

Case studies

AI is emerging as a non-negotiable for effective customer service. According to the Zendesk Customer Experience Trends Report 2024, By blending AI with your customer service—also known as an intelligent customer experience (ICX)—you can drastically enhance your CX.

Hannah Wren

https://www.zendesk.com/blog/good-customer-service-defined/ 

Relying on chatbot analytics helps businesses avoid potential failures. These platforms enable businesses to map popular user paths, tasks, and exit points via chatbot analytics dashboards (in visual context) so that organizations can identify patterns, trends, and correlations that might not get noticed using text-based data analysis methods. This helps businesses better understand the customer journey.

Cem Dilmegani

https://research.aimultiple.com/chatbot-analytics/ 

The future of customer service is just a click away.

Your customers deserve the best.

Let's elevate your company together

 

Book A Free DemoContact us

TridentAI

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