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Empower Your Business

Discover the power of AI automation and chatbot solutions tailored for businesses in South Africa, in your customer's language.

Our Solutions

Unlock your business's potential with our advanced AI-driven solutions.
Tailored for South African businesses

1

Business Automation

Streamline your business processes and improve efficiency with our AI-driven automation solutions. 

2

Chatbot Solutions

Engage with your customers in their preferred languages 24/7 and improve the customer journey and satisfaction with our intelligent chatbot services.

3

Local Expertise

We have insights on the unique challenges and opportunities of the South African market, enabling us to provide tailored solutions for local businesses in all official South African languages.

4

Live Chat Agent Support

Provide comprehensive customer support with our team of live chat agent

Expertise you can trust in a language your customers trust.

Sign up for a free consultation/demo and discover how our solutions can benefit your business. 


Transform your business with our AI-driven automation services. Improve efficiency, save time, and reduce costs.

- Bill payments management & inquiries
- AI-powered Data analytics & insights
- Faster internal processes
- Customer onboarding
- Sales and lead generation
- Policy/service renewals & notifications
- Documents collection and verification
- Order/claims processing
- Real-time process tracking & updates
- Scalability


about

Chatbot Solutions

- Improves Response time efficiency
- 24/7 engagement with customers.
- Customer support and assistance.
- Multilingual customer support.
- Chatbots tailor-made for your industry.
- Technical support.
- Dispute resolution.
- Consistency in answers.
- Personalization.
- escalation to human agents.
- Customer bookings.


about

Our Chatbot Pricing

Trial version

$0

  • Email Support

  • Help Center Access

  • 24/7 Support

Basic

$59/month

  • AI Automation

  • Chatbot Integration

  • Email Support

Premium

$99/month

  • AI Process Automation

  • Chatbot Integration

  • 24/7 Support

  • Chat agents sourcing

  • Help Center Access

  • Real time data analytics

The impact of AI automation and chatbots.

Case studies

AI is emerging as a non-negotiable for effective customer service. According to the Zendesk Customer Experience Trends Report 2024, By blending AI with your customer service—also known as an intelligent customer experience (ICX)—you can drastically enhance your CX.

Hannah Wren

https://www.zendesk.com/blog/good-customer-service-defined/ 

Relying on chatbot analytics helps businesses avoid potential failures. These platforms enable businesses to map popular user paths, tasks, and exit points via chatbot analytics dashboards (in visual context) so that organizations can identify patterns, trends, and correlations that might not get noticed using text-based data analysis methods. This helps businesses better understand the customer journey.

Cem Dilmegani

https://research.aimultiple.com/chatbot-analytics/ 

The future of customer service is just a click away.

Your customers deserve the best.

Let's elevate your company together

 

TridentAI

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